Corporate culture and employee involvement are the foundation on which a company is built. These two notions are currently in decline, with insurers finding it very difficult to interest and retain their staff.
According to surveys, only one in ten insurance employees feel highly engaged in their work and more than half of employees say they are dissatisfied with their situation.
Due to its complexity and broad scope, insurance is an area of business where technical gaps in employees are significant. Training and retaining staff is a vital necessity. Maintaining know-how within the company has become essential and represents a competitive advantage.
In a competitive environment, the loss of skilled employees can be particularly damaging. Lack of manpower makes it difficult for insurance companies to recruit experienced staff and especially to train new staff, which can take months or years.
Source: : Atlas Magazine
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